A perks list tells you nothing about the job. These are write-ups of real decisions the team makes, at the level of detail you would get in your second week rather than in an interview.
Across roughly 140 inbound project inquiries, almost none arrived with a full brief. Here is exactly what's usually missing, and the intake process that turns a half-formed message into a workable scope.
Not every inquiry becomes a project. These are real reasons we've turned work down: off-platform contact requests, remote-desktop access instead of a documented setup, and work genuinely outside what we do.
Half of an automation engineer's job here is arithmetic somebody else skipped. This is the pricing model behind every WhatsApp project we quote, and where the judgement actually sits.